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Resort Breakdown PDF
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You have a dream—and it brought you here!
Maybe you're looking to support your family with some extra income while raising kids. Perhaps this is your second job, or you're ready to make travel planning your full-time career.
Whatever your goal, one thing is clear: you love Disney, and you love to travel. And that passion is powerful. When you truly enjoy what you do, it shows in your work—and that’s when real growth happens.
We’re here to support you every step of the way. This portal is packed with the tools, resources, and guidance you need to build and grow a thriving travel planning business.
Let’s turn your dream into a magical reality. ✨
Lesson 1: LAying the Foundation
"First, think. Second, believe. Third, dream. And finally, dare"
- Walt Disney
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If you lose a loved one and your health insurance is affected, take these steps to ensure you remain covered
3. Standard Practices
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After you've paid your fee & received your MMV email you will start your training and graduate from the Disney College of Knowledge.
2. DTA 101
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First steps to taking your travel planning journey. Our goals, motivation and company values & where to begin!
1. Getting Started
Start exploring
CHOOSE A TOPIC OR KEEP SCROLLING
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From selecting the perfect resort to securing the final payment, this step is all about building your confidence and mastering the booking process.
06. Booking the Trip
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We love to add a little extra pixie dust to our quotes and we are going to show you exactly how!
05. Craft a Quote
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Communicating with your client is the bread and butter of fantastic service! Our aim is to make sure they feel cared about.
04. Client Chat
Let's Get Started...
Once you have paid your agency fee, you will get your MMV email you will be able to sign up for DTA using our IATA number:
IATA - 00042151
We will approve your request & you will be able to begin training.
Feel free to look around and explore marketing materials, play around with booking and planning trips and familiarize yourself with the site.
When you graduate from DTA you'll be ready to book Disney trips for your guests! Woo hoo!
We give them the level of service we would like to have when planning a vacation for our family. Our clients work and save and plan to enjoy this unplugged moment with their loved ones and we get to be apart of that. You get to be their Magic Maker.
We care about our clients, so we treat each interaction with intention and value the little details about what they hope their trip will be.
Our goal is to create a seamless and laid-back trip for our clients. We remove the worry, the stress and the overwhelming need to make 1352 decisions.
Find out your clients why...
Our
Mission
segment one
Everything we do is done with an attention to detail and focused on the goal of making every step magical.
We can both inspire our clients and seek inspiration to build the business of our dreams. When we are seeking out inspiration, we are motivated by passion to build our dreams.
We are changing the landscape of Disney Travel & breaking down the "travel agent" stigma. We are a luxury brand bringing something fresh & new to the industry.
OUr focus at Magic mornings is authentic connection with our client and an innovative, luxury approach to the travel planning process.
Our Core Values
INNOVATION
INtention
INSPIRATION
- Before you do anything, you must complete the Disney College of Knowledge.
- This training process will familiarize you with Disney Destinations, but it will not teach you how to be a travel agent. Once you graduate (after about 6 hours) you will be ready to book your first trip (with a little help of course!)
- When you complete the college of knowledge you will also be able to book your first client!
Disneytravelagents.com
segment Two
Where the magic all begins!
Save these numbers in your phone because you will be using them, I promise!
Walt Disney World: 800-327-2966
Disneyland: 800-854-3104
Disney Cruise Lines: 800-511-1333
Aulani: 866-503-4763
VIP Tours: 407-560-4033
WDW App & Online Support: (407) 939-4357
Disneyland App & Online Support: 714-520-6222
DCL TA Rates: 407-566-6967
WDW Dining: 407-939-3463
Disneyland Dining: 714-781-3463
Disneyland Paris: 800-438-9876
Important Numbers to know
segment three
- You are a Travel Agent specializing in Disney Vacations - not a "Disney Travel Agent"
- Do not post discouraging or negative things about Disney or our Partners.
- Stay informed and up to date on Disney information.
- EPCOT is always in all caps :)
- Keep your clients budget and needs in mind as you quote.
- Our services are "complimentary" instead of "free"
- Double check your grammar.
- Use ChatGPT to help make your emails, captions and interactions more engaging and professional!
Standard Practices AKA what NOT to do or say
We are our own entity, but we always strive to represent and promote our partners in the correct way.
These benefits include:
- control over clients
- higher commission percentage
- More information faster helps close the deal.
- be able to put rooms on hold for them.
Your Inquiry Form
Jotform is a free tool to collect data from your inquiries. You can easily embed this link into your social media story posts or link in bio. You can also share these on your websites.
When someone submits the form, you will be notified and can use the information received to build a quote or ask for additional questions if necessary.
Set up your Jotform
How to
READ NO. 1 of 2
CreatE your Forms
You can take a look at our company forms to get an idea of what to include in your forms.
Don't be afraid to be specific. If people are genuinely interested, they will provide the information necessary and take the time. If they are just price shopping or spontaneously inquiring, they may be weeded out - which saves you time!
When you receive the info, if you have enough to go off of, it doesn't hurt to put a vacation on hold.
Create your form
How to
REVIEW NO. 1 of 2
Check out our forms here
SEGMENT Four
- follow up! Don't be shy! People get busy!
- Act excited! You are planning a vacation, not a funeral. Share the excitement with them and they will feel you genuinely care.
- Quick responses! It's important to be prompt so they know you care, even if it's letting them know you got their email and will send a quote shortly.
Communication tips
Important tip: MAKE SURE BEFORE YOU USE ANYTHING FROM MAGIC MORNINGS YOU MAKE A COPY SO AS NOT TO DISRUPT THE ORIGINAL.
Login: hello@magicmorningsvacations.com
Password: Magicmaker
Canva
YOu are going to need
Go to Canva
"You can dream, create, design and build the most wonderful place in the world"
- Walt Disney
- You can hold a room for a client for up to 3 days. You can even put in a fake name just to ensure you reserve the room and you don't lose it.
- You cannot book multiple rooms in one purchase. Each room is a separate booking. You then call Disney to "connect" reservations.
- You can place a $200 deposit and make payments on a Disney vacation if you book in a package. You cannot do this with a hotel or ticket only booking.
Tips to know!
All About Flodesk
Proposals + Newsletter
- Collect a list of clients and customers you can notify of new promotions or dropped vacation dates.
- Build seamless proposals into the body of the email.
- Create an automated workflow that sends emails at your desired timeframe to your clients.
- If you don't use Flodesk for your quotes you can use Travel Joy!
Sign Up here with a 50% off coupon
IF YOU want to join you can
- Organize your quotes into different folders and destinations.
- Create an automated workflow you can send to every new client for the first two weeks after they book!
- Capture emails using their form in a slick way on your social media platforms and build your email list.
(visit this page for an in-depth breath down of how to use Flodesk or this page for beginner tips to successful emails.
Access Free Flodesk Templates Here
Tour Flodesk with Cassidy Dallas!
- A new CRM to track your commission.
- A customizable proposal building tool. Not quite as pretty or "special" as Flodesk, but certainly professional and fully integrated for easy organization.
- A clean and updated credit card form that YOU will be able to access directly for your clients information.
Travel Joy
INTRO TO:
Crafting a Quote with Travel Joy
Tour of Travel Joy
Proposals + Quotes
Overview of Travel Joy
Travel Joy "Start Here" Video
Travel Joy Training
Resources
Travel Joy Workflow
Video
Finding the perfect resort
Helping your clients find the perfect resort for them is one of your most important jobs! You must familiarize yourself with options at both resorts and we are here to help!
Disney World categorizes their hotels into 3 budget points:
- Deluxe
- Moderate
- Value
Each has their own purpose, but we love to guide our clients to a few of our favorites.
Disneyland operates a little differently. There is On-property hotels and Good Neighbor Hotels. Good Neighbor Hotels can only be booked WITH 2-day or up tickets. If that isn't an option for your client, we are also partnered with Marriott, Hilton & Others you can suggest.
Disney World Resorts Breakdown Here
Disneyland Resorts
Breakdown Here
DTA HACK with AMY!
To ensure everyone receives your
communication, send a follow up
text (or email) to let the client know
their proposal is ready. Sometimes
proposals go to junk!
Tip!
Access booking window Guide here
Sales is a high-demand, low control environment, which can lead to burnout.
That’s why it’s important to use a sales process. If done properly, you will increase the chances of getting the sale, or an early no and decrease the chance of burnout.
You never know what life event could have popped up. Maybe they got busy! Or had a death in the family. Never take it personal and don't give up!
The most important thing is how do you respond. Never say "just following up on that quote I sent" , but instead when reaching out come up with a value you are offering such as
"I have a great idea about your trip! or "a new promotion just popped up!"
What if someone "Ghosts" You?
REad the ghosting training Here
Boards
- A simple tool to organize and access information and resources.
- You can make your own Boards for free!
- Access our company boards for another way to get ahold of content, training information, resources and more.
- This mini library contains a lot of information and its there
- You can use Boards as a resource with your clients as well! It has a free version and can be a useful tool!
A Sales Lesson from Mr. MMV
OBSTACLE: they found a great deal at Costco
SOLUTION: Remind them of everything that comes free with our services (You can see our Costco list below) and that Costco is a 3rd party which makes it difficult to make adjustments or alterations to your trip plans.
OBSTACLE: Disney Trips are too expensive
SOLUTION: they are an investment! But we offer payment plans and you can reserve a Disney Parks visit for $200 and make payments as you go!
OBSTACLE: They ghost you
SOLUTION: Don't follow up with "just checking in" follow up with "I have great news about your trip" or another hook that shows them you have a solution or new idea to bring them back into the conversation.
overcoming Obstacles & booking the Trip!
CLosing the sale
segment six
WAtch Trent's "Why" Training
Why to work with a Travel AGent?
Want to brush up on your skills & become a pro?
General Overview
Below you will find a link to my presentation called "Disney Boot Camp."
You will learn some of my favorite resorts, information on Disney Transportation and other helpful tips as you become an expert in all things Disney Destinations!
Disney Boot Camp Training
Coming SOon!
Nikki: 801-358-7002, overall, big picture questions
Chelsea: 310-683-3171 housekeeping, payroll
Amy: 865-207-9100 training & booking questions
Cassidy: 972-657-0466 Quote building, email workflow & Flodesk
Emily: 208-863-7070 Team Magic Lead & Social Media Assistant
Elle: 925-437-9541 Team Wish Lead
Amy R: 435-650-4128 Pixie Duster (birthdays, babies, holidays, etc.)
Mitch: Team Inspire Lead 801-922-0985
Amanda & Mikayla: Enchant Leads 435-592-0959 & 970-749-0043
Who to Reach out to when you need help?
In this section, you will go through every necessary step to handling your clients AFTER they have been booked and the deposit has been paid.
Head to STep 2 - Your Client workflow