Access the library
Resort Breakdown PDF
Browse the Course
You have a dream — and it brought you here!
Maybe you're looking to support your family with some extra income while raising kids. Perhaps this is your second job, or you're ready to make travel planning your full-time career.
Whatever your goal, one thing is clear: you love Disney, and you love to travel. And that passion is powerful. When you truly enjoy what you do, it shows in your work — and that’s when real growth happens.
We’re here to support you every step of the way. This portal is packed with the tools, resources, and guidance you need to build and grow a thriving travel planning business.
Let’s turn your dream into a magical reality ✨
Lesson 1: LAying the Foundation
"First, think. Second, believe. Third, dream. And finally, dare"
- Walt Disney
Take me there
A few simple guidelines to help us represent our brand, support our partners, serve clients well, and show up professionally.
3. Standard Practices
Take me there
After you've paid your annual agent fee and received your MMV email, you will start your training and graduate from the Disney College of Knowledge.
2. DTA 101
take me there
First steps to taking your travel planning journey. Our goals, motivation, company values, and where to begin!
1. Getting Started
Start exploring
CHOOSE A TOPIC OR KEEP SCROLLING
take me there
From selecting the perfect resort to securing the final payment, this step is all about building your confidence and mastering the booking process.
06. Booking the Trip
take me there
We love to add a little extra pixie dust to our quotes, and we are going to show you exactly how!
05. Craft a Quote
take me there
Communicating with your client is the bread and butter of fantastic service! Our aim is to make sure they feel cared about.
04. Client Chat
Getting Started
CLIA - 00042151 (used as our IATA with Disney when they ask)
IATA - 46729815 (will be used at times for other vendors)
We will approve your request, and you will be able to begin training.
Feel free to look around and explore marketing materials, play around with booking and planning trips, and familiarize yourself with the site.
When you graduate from DTA, you'll be ready to book Disney trips for your guests! Woo hoo!
Let's Get Started...
You should save these!
We give them the level of service we would like to have when planning a vacation for our family. Our clients work, save, and plan to enjoy this unplugged moment with their loved ones, and we get to be a part of that. You get to be their Magic Maker.
We care about our clients, so we treat each interaction with intention and value the little details about what they hope their trip will be.
Our goal is to create a seamless and laid-back trip for our clients. We remove the worry, the stress, and the overwhelming need to make 2319 decisions.
Find out your clients why...
Our
Mission
segment one
Everything we do is done with an attention to detail and focused on the goal of making every step magical.
INTENTION
We are changing the landscape of Disney Travel & breaking down the "travel agent" stigma. We are a luxury brand bringing something fresh & new to the industry.
INNOVATION
We can both inspire our clients and seek inspiration to build the business of our dreams. When we are seeking out inspiration, we are motivated by passion to build our dreams.
INSPIRATION
Our focus at Magic mornings is authentic connection with our client and an innovative, luxury approach to the travel planning process.
Our Core Values
FIrst Things First
- Before you do anything, you must complete the Disney College of Knowledge.
- This training process will familiarize you with Disney Destinations, but it will not teach you how to be a travel agent. Once you graduate (after about 6 hours) you will be ready to book your first trip (with a little help, of course!)
- When you complete the college of knowledge, you will also be able to book your first client!
Disneytravelagents.com
Segment Two
Where the magic
all begins!
Disney Earmarked Line: 877-569-3276
Walt Disney World: 800-327-2996
Disneyland: 800-854-3104
Disney Cruise Lines: 800-511-1333
Aulani: 866-503-4763
VIP Tours: 407-560-4033
WDW App & Online Support:
407-939-4357
Disneyland App & Online Support:
714-520-6222
DCL TA Rates: 407-566-6967
WDW Dining: 407-939-3463
Disneyland Dining: 714-781-3463
Disneyland Paris: 800-438-9876
Save these numbers in your phone because you will be using them, I promise!
Important Numbers
to Know
Standard Practices
- You are a Travel Agent specializing in Disney Vacations — not a "Disney Travel Agent."
- Do not post discouraging or negative things about Disney or our partners.
- Stay informed and up to date on Disney information.
- EPCOT is always in all caps ¨̮
- Keep your clients' budget and needs in mind as you quote.
- Our services are "complimentary" instead of "free."
- Double check your grammar.
- Use ChatGPT to help make your emails, captions, and interactions more engaging and professional! (but, of course, humanize them after).
- Follow Disney's social media guidelines as you post!
We are our own entity, but we always strive to represent and promote our partners in the correct way.
Standard Practices AKA What NOT to Do or Say
segment three
Client Chat
Benefits include:
- control over clients
- higher commission percentage
- more information faster helps close the deal
- be able to put rooms on hold for them
Your Inquiry Form
SEGMENT Four
CreatE your Forms
Jotform is a free tool to collect data from your inquiries. You can easily embed this link into your social media story posts or link in bio. You can also share these on your websites.
When someone submits the form, you will be notified and can use the information received to build a quote or ask additional questions if necessary.
Set up Your Jotform
How to
How to NO. 1 of 2
Check out our forms here
You can take a look at our company forms to get an idea of what to include in your forms.
Don't be afraid to be specific. If people are genuinely interested, they will provide the information necessary and take the time. If they are just price shopping or spontaneously inquiring, they may be weeded out — which saves you time!
When you receive the info, if you have enough to go off of, it doesn't hurt to put a vacation on hold.
Create Your Form
How to
How to NO. 2 of 2
- Follow up! Don't be shy! People get busy!
- Act excited! You are planning a vacation, not a funeral. Share the excitement with them, and they will feel you genuinely care.
- Quick responses! It's important to be prompt, so they know you care, even if it's letting them know you got their email and will send a quote shortly.
- If they don't respond, reach out again, but this time with new information that could be valuable to them!
Communication Tips
Go to
CanvA
Important tip: MAKE SURE BEFORE YOU USE ANYTHING FROM MAGIC MORNINGS YOU MAKE A COPY SO AS NOT TO DISRUPT THE ORIGINAL.
Login: hello@magicmorningsvacations.com
Password: Magicmaker
Canva
YOu are going to need
CRafting a quote
"You can dream, create, design and build the most wonderful place in the world"
- Walt Disney
- You can hold a room for a client for up to 3 days. You can even put in a fake name just to ensure you reserve the room, and you don't lose it.
- You cannot book multiple rooms in one purchase. Each room is a separate booking. You then call Disney to "connect" reservations.
- You can place a $200 deposit and make payments on a Disney vacation if you book in a package. You cannot do this with a hotel or ticket only booking.
- Good Neighbor Hotels must be booked with a 2-day ticket or through another supplier (such as Marriott).
Tips to Know!
All About Email Marketing
Proposals + NewsletterS
Sign Up Here with a 50% Off Coupon
IF YOU want
to join you can
- Collect a list of clients and customers you can notify of new promotions or dropped vacation dates.
- You own your newsletter; you don't own your social media accounts.
- Flodesk is by far the most expensive option, but also one that is beautiful and seamless — we use this as a company, but it can be expensive until you've grown your business.
- Some agents use Flodesk for quotes!
- Drag-and-drop email builder
- Automated email sequences (like welcome emails)
- Signup forms and landing pages
- Subscriber organization and analytics
- Up to 250 subscribers
- Up to 2500 emails per month
Elle Mognaga recently did an email marketing training and has shared her slides below for you to reference and learn from!
If you want to check out the video — it was part of our 2026 retreat training — you can fast forward to her training.
Access Free Flodesk Templates Here
Tour Flodesk with Cassidy Dallas!
- A CRM to track your commission and receive payments.
- A customizable proposal building tool.
- A clean and updated credit card form that YOU will be able to access directly for your clients' information.
- A living itinerary for your clients to access filled with tools and photos.
TERN
INTRO TO
TERN
Coming soon!
Crafting a Quote with TERN
Proposals + Quotes
Coming soon!
Overview of TERN
Tour of TERN
TERN
DISNEY
VIDEOS
TERN
101
DOC
TERN
BOOT CAMP
VIDEOS
THE BOOKING
But I'm sure you're feeling perhaps a little nervous and a strong desire to be prepared to close the deal!
Below you'll find a training to help prepare you for this moment!
How to Book
SEGMENT Six
To ensure everyone receives your
communication, send a follow up
text (or email) to let the client know
their proposal is ready. Sometimes
proposals go to junk!
Tip!
Access booking
window Guide here
Disneyland Resorts
Breakdown Here
Disney World Resorts Breakdown Here
Helping your clients find the perfect resort for them is one of your most important jobs! You must familiarize yourself with options at both resorts, and we are here to help!
Disney World categorizes their hotels into THREE budget points:
- Deluxe
- Moderate
- Value
Each has their own purpose, but we love to guide our clients to a few of our favorites.
Disneyland operates a little differently. There are on-property hotels and Good Neighbor Hotels. Good Neighbor Hotels can only be booked WITH 2-day or up tickets. If that isn't an option for your client, we are also partnered with Marriott, Hilton & others you can suggest.
Finding the Perfect Resort
DTA HACK with AMY!
REad the ghosting training Here
Sales is a high-demand, low control environment, which can lead to burnout.
That’s why it’s important to use a sales process. If done properly, you will increase the chances of getting the sale, or an early no, and decrease the chance of burnout.
You never know what life event could have popped up. Maybe they got busy! Or had a death in the family. Never take it personal, and don't give up!
The most important thing is how you respond. Never say, "just following up on that quote I sent." Instead, when reaching out, come up with a value you are offering such as, "I have a great idea about your trip! or "a new promotion just popped up!"
What if Someone "Ghosts" You?
Access "Follow Up" Guide & mini-training here
Following up with potential clients is one of the most powerful tools you have, yet most advisors don’t do it consistently.
Many people don’t go silent because they’re not interested, but because they’re busy, overwhelmed, or unsure.
This guide explains why follow-up matters, common mistakes to avoid, and a simple 5-step system to help you stay on track.
Remember, you're not bothering them —
you're showing up as the expert they need.
Following Up with Clients After the Initial Quote
A Sales Lesson from Mr. MMV
- A simple tool to organize and access information and resources.
- You can make your own Boards for free!
- Access our company boards for another way to get a hold of content, training information, resources, and more.
- This mini library contains a lot of information.
- You can use Boards as a resource with your clients as well! It has a free version and can be a useful tool!
Boards
OBSTACLE: They found a great deal at Costco
SOLUTION: Remind them of everything that comes free with your services and that Costco is a 3rd party, which makes it difficult to make adjustments or alterations to your trip plans.
OBSTACLE: Disney trips are too expensive
SOLUTION: They are an investment! We offer payment plans, you can reserve a Disney Parks visit for $200, and make payments as you go!
OBSTACLE: They ghost you
SOLUTION: Don't follow up with "just checking in." Follow up with, "I have great news about your trip" or another hook that shows them you have a solution or new idea to bring them back into the conversation.
overcoming Obstacles & booking the Trip!
Closing the Sale
Why work with a Travel AGent?
WAtch Trent's "Why" Training
Disney Boot
Camp TraininG
Below you will find a link to my presentation called, "Disney Boot Camp."
You will learn some of my favorite resorts, information on Disney Transportation, and other helpful tips as you become an expert in all things Disney Destinations!
Want to brush up on your skills & become a pro?
General Overview
Nikki: 801-358-7002, overall, big picture questions
Chelsea: 310-683-3171, housekeeping, payroll
Amy: 865-207-9100, training & booking questions
Cassidy: 972-657-0466, quote building, email workflow & Flodesk
Amy R: 435-650-4128, Pixie Duster (birthdays, babies, holidays, etc.)
Emily: Team Magic Lead & Social Media Assistant, 208-863-7070
Amanda & Mikayla: Team Enchant Leads 435-592-0959 & 970-749-0043
Elle: Team Wish Lead, 925-437-9541
Mitch & Ashley: Team Inspire Lead, 801-922-0985
Katie: Team Believe Lead, 702-525-8883
Elena: Team Imagine Lead, 313-701-3264
Olivia: Team Joy Lead, 925-413-0214